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Web Accessibility Statement

We want our website to be accessible to all of our users. We have worked with the Royal National Institute of Blind People to assess our website and check it against the international standard Web Content Accessibility Guidelines 2.1 (WCAG), published by the World Wide Web Consortium (W3C).

Note the website was not tested on IE.

How we tested this website

A WCAG audit was carried out and a recheck completed in June 2020. The test was carried out by the RNIB on a representative sample of pages.

This website is compliant with the Web Content Accessibility Guidelines
version 2.1
AA standard as at June 2020.

Usability statement

A usability assessment was also carried out using the following technology:

  • JAWS screen reader with Chrome

  • NVDA screen reader with Firefox

  • Magnifier with Edge

  • High contrast scheme on PC

  • VoiceOver on mobile phone

This was to identify and correct any usability issues that were found prior to testing with blind and partially sighted people. In addition, the site was tested with blind and partially sighted people who were asked to carry out representative tasks with their access technology.

RNIB tested the site with 6 blind and partially sighted people who carried out a variety of tasks using their own computer with assistive technology including screen readers and magnification programs. Two of the people involved in the testing also used an electronic
braille display with the screen reader.

Usability points to note:

  • Search

It is important to note that the search provided within the activities area is not a site-wide search but only within the activities section. This is labelled on desktop as search in activities but not on mobile.

It might be difficult to locate the search edit box on desktop when using magnification, this is to the right of the Quick Activity Finder heading.

  • Focus issue

There are occasional issues of focus when using JAWS on Chrome when arrowing down from the search box the focus sometimes moves to the footer.

  • Video

There is no announcement that there is an embedded video on the page using JAWS on Chrome but there is a clear accessible play button to play the video.

Date of Statement: June 2020

Technical information about this website’s accessibility

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Some parts of the website may not work for everyone. Below are known issues that we either need to fix, cannot fix, or do not need to fix right now.

  1. Insufficient colour contrast: Most text and graphical interface elements pass the WCAG colour contrast ratio Instances where the minimum colour contrast ratio is not met are:

    1. Previous button on all pages

    2. Progress bar on all pages

    This issue will be fixed.

  2. Visual focus: The visual focus is difficult to see when tabbing through the page.
    It is easier on Chrome. This issue will be fixed. 

  3. Empty buttons: there are dormant empty buttons on the page but they do not affect
    the screen reader user. If using older version of screen readers this may be problem. This issue will be fixed. 

  4. No autocomplete on text fields. There is no autocomplete when you have to insert your email address and first name.

In addition, the survey cannot be viewed properly when using it with Windows High Contrast scheme but it works well with an inverted colour scheme.

Date of statement: 1st December 2020.

Reporting accessibility problems for surveys

We’re always looking to improve the accessibility of the survey. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: